**Job Description:**

We are looking for a dynamic and motivated Telecaller to join our team. As a Telecaller, your primary responsibility will be to make outbound calls to potential clients, establish a rapport, and onboard new clients over the phone. You will play a crucial role in expanding our customer base and driving business growth.

### **Key Responsibilities:**

- Make outbound calls to potential clients from provided leads and databases.

- Explain the company's products and services, highlighting their benefits.

- Build strong relationships with potential clients by understanding their needs and providing appropriate solutions.

- Address client queries and concerns effectively, ensuring a positive customer experience.

- Follow up on previous interactions with potential clients to close deals and onboard new clients.

- Maintain detailed and accurate records of all calls and client interactions in the CRM system.

- Meet and exceed weekly and monthly targets for call volume, lead conversion, and client onboarding.

- Collaborate with the sales and marketing teams to refine scripts and strategies for maximum effectiveness.

- Stay updated on company offerings, industry trends, and competitors to provide accurate information to clients.

### **Qualifications:**

- High school diploma or equivalent; a bachelor’s degree in any field is preferred.

- Proven experience as a Telecaller or similar role in sales/customer service.

- Excellent communication and interpersonal skills.

- Ability to build rapport quickly and effectively over the phone.

- Strong negotiation and persuasion skills.

- Basic computer skills, including proficiency with CRM software and Microsoft Office.

- Self-motivated, with a positive attitude and a strong work ethic.

- Ability to work independently and as part of a team.

- Good time management and organizational skills.

### **What We Offer:**

- Competitive salary with performance-based incentives.

- Comprehensive training and ongoing support.

- Opportunities for career growth and development.

- A friendly and supportive work environment.