Telecaller

• Sell products and services
• Answer customer queries
• Collect information from clients
• Maintain relationships with clients
• Assess customer needs
• Handle customer grievances
• Offer advice to resolve customer grievances
• Good communication skills

Telecallers should have the following skills:

• Excellent communication skills
• Typing skills
• Technical proficiency
• Problem-solving skills

Requirements

• 1+ years of experience as a telecaller or any similar role.
• Proven track record of successfully achieving the sales quota.
• Knowledge of computer programs like CRM and telephone systems.
• Efficient with English and hindi
• Excellent interpersonal and communication skills.
• Excellent negotiation skills and the ability to resolve issues.