Telecalling Executive

Built-In Modular (Opc) Private Limited

Durgapura, Jaipur

₹15,000 - ₹25,000 monthly

Fixed

15000 - ₹25000

Earning Potential

25,000

Work from Office

Full Time

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

12 applicants

Benefits include: Annual Bonus, PF

Job Description

Looking for applicants comfortable with rotational shifts

Roles and Responsibilities

1. Answering calls and resolving queries about product or company.

2. Noticing significant subtleties of every discussion. 

3. Conveying verbal acknowledgments of offers to our Sales group for closing. 

4. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.

5. Maintains operations by following policies and methodology and functional changes. 

6. Keeps up quality service by adhering to organization guidelines. 

7. Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts. 

8. Responding to inquiries concerning things or the organization 

9. Posing questions to comprehend client necessities and close sales

10. Considering the details of each offering and staying side by the side of updates to these contributions. 

11. Acquiring and updating an individual's contact details. 

12. Calling active or old customers to encourage the purchase of items.

Requirements

· Proven experience as a telesales representative or other customer service role.

· High school diploma; B.sc/BA will be added advantage.

· Excellent knowledge of the English language

· Good knowledge of computer programs like (CRM software) and other telephone systems

· Proven track record of successfully meeting sales quota over the phone.

· Ability to switch communication styles

Skills

· Proficient in communication and interpersonal skills

· Research and record-keeping skills

· Verbal communication

· Outstanding negotiation skills to resolve issues and address complaints

· Data entry skills

· Closing skills

· Telephone skills

Job role

Work location

157-158, Bairathi Nagar IInd, Maharani Farm, Gayatri Nagar B, Durgapura, Jaipur, Rajasthan, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Graduate

English level

Good (Intermediate / Advanced) English

Age limit

18 - 30 years

Gender

Female

About company

Name

Built-In Modular (Opc) Private Limited

Address

157-158, Bairathi Nagar IInd, Maharani Farm, Gayatri Nagar B, Durgapura, Jaipur, Rajasthan, India

Job posted by Built-In Modular (Opc) Private Limited

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