Telecalling Manager
Ascend Bizcap
Telecalling Manager
Ascend Bizcap
Ganpati Nagar, Jaipur
₹15,000 - ₹20,000 monthly
Fixed
₹15000 - ₹20000
Earning Potential
₹20,000
Work from Office
Full Time
Min. 2 years
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
50 applicants
Benefits include: PF, ESI (ESIC)
Job Description
- Supervise a team of Tele callers for EMI collection calls.
- Allocate call lists based on DPD and IVRS fallback cases.
- Ensure timely reminder and follow-up calls to customers, co-borrowers & guarantors.
- Drive collections via UPI (QR code).
- Maintain calling logs, payment follow-ups & daily reports.
- Monitor team performance and conduct quality audits.
- Co-ordinate with Sales, Collection and accounts Team for smooth collection operations.
- Escalate high-risk or fraud cases as needed.
Job role
Work location
Anchor Mall, Madrampur, Ganpati Nagar, Jaipur, Rajasthan, India
Department
Banking / Insurance / Financial Services
Role / Category
Debt Collections / Recovery
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
Education
Graduate
Skills
Collection-Debt Recovery, Telecalling, Process management, Phone calling, Collection strategies, Loan Recovery, UPI Payments
English level
Basic English
Gender
Any gender
About company
Name
Ascend Bizcap
Address
Anchor Mall, Madrampur, Ganpati Nagar, Jaipur, Rajasthan, India
Job posted by Ascend Bizcap
FAQs about this job
Show all