Telecalling Manager
Ascend Bizcap
Telecalling Manager
Ascend Bizcap
Ganpati Nagar, Jaipur
₹15,000 - ₹28,000 monthly*
Fixed
₹15000 - ₹18000
Average Incentives*
₹10,000
Earning Potential
₹28,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 2 years
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
6 applicants
Benefits include: PF, ESI (ESIC)
Job Description
- Supervise a team of Tele callers for EMI collection calls.
- Allocate call lists based on DPD and IVRS fallback cases.
- Ensure timely reminder and follow-up calls to customers, co-borrowers & guarantors.
- Drive collections via UPI (QR code).
- Maintain calling logs, payment follow-ups & daily reports.
- Monitor team performance and conduct quality audits.
- Co-ordinate with Sales, Collection and accounts Team for smooth collection operations.
- Escalate high-risk or fraud cases as needed.
Job role
Work location
Anchor Mall, Madrampur, Ganpati Nagar, Jaipur, Rajasthan, India
Department
Banking / Insurance / Financial Services
Role / Category
Debt Collections / Recovery
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
Education
Graduate
Skills
Collection-Debt Recovery, Telecalling, Process management, Phone calling, Collection strategies, Loan Recovery, UPI Payments
English level
Basic English
Age limit
18 - 29 years
Gender
Any gender
About company
Name
Ascend Bizcap
Address
Anchor Mall, Madrampur, Ganpati Nagar, Jaipur, Rajasthan, India
Job posted by Ascend Bizcap
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