Telesales Executive

Job Summary

The Telecalling Executive is responsible for contacting potential or existing customers over the phone to promote products/services, generate leads, and provide information while maintaining a professional and customer-friendly approach.

Key Responsibilities

Make outbound and receive inbound calls to customers.

Explain products or services clearly to customers.

Generate leads and schedule appointments or follow-ups.

Maintain accurate call records and customer details.

Handle customer queries and objections professionally.

Achieve daily/weekly/monthly calling and sales targets.

Follow scripts, company policies, and compliance guidelines.

Coordinate with sales and support teams when required.

Requirements

Minimum education: 12th pass / Graduate preferred.

Proven experience as a Telecaller or similar role is an advantage.

Good communication skills in local language and basic English.

Ability to handle rejection and work with targets.

Basic computer knowledge and CRM familiarity.

Pleasant voice and confident telephone manner.

Preferred Skills

Experience in sales, insurance, banking, or real estate telecalling.

Strong persuasion and negotiation skills.

Customer-focused and result-oriented mindset.