Customer Relations Officer

To build strong, long-term relationships with customers by managing data, follow-ups, and communication, ensuring repeat business, customer satisfaction, and brand loyalty.

Maintain and update customer data accurately in the CRM system

Track customer interactions, purchases, inquiries, and feedback

Plan and execute follow-up calls, messages, and emails

Handle customer queries, complaints, and service issues politely and efficiently

Coordinate with sales, marketing, and operations teams for smooth customer experience

call HR on 9915546318