Receptionist / Front Office Executive

We are looking for a friendly, well-groomed, and customer-focused Front Office Executive to be the first point of contact for our guests. You will handle check-ins, check-outs, reservations, and guest inquiries while ensuring a warm and professional experience throughout their stay.

Key Responsibilities: Greet guests warmly and assist with check-in/check-out procedures. Manage reservations, room allocations, and guest records. Handle phone calls, emails, and guest inquiries promptly. Coordinate with housekeeping and other departments for smooth operations. Process payments, issue receipts, and maintain accurate billing records. Address guest concerns and ensure high satisfaction levels.

Requirements: Graduate in Hospitality/Hotel Management or related field (preferred). Excellent communication and interpersonal skills. Proficient in MS Office and hotel management software. Pleasant personality with a customer-first attitude. Ability to work in shifts, including weekends and holidays.

Benefits: Competitive salary and incentives. Meals and accommodation. Training of latest cloud software Innkey and career growth opportunities.