Telecaller

Palak Stark

Choti Baradari, Jalandhar

₹15,000 - ₹18,000 monthly

Fixed

15000 - ₹18000

Earning Potential

18,000

Work from Office

Full Time

Min. 6 months

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

95 applicants

Benefits include: PF

Job Description

Job Description:

The primary responsibility of this role is to make outbound calls to manage and coordinate logistics, handle returned orders, and ensure customer satisfaction

Key Responsibilities:

* Make outbound calls to customers regarding their orders, delivery schedules, and returned items.

* Provide information and support related to logistics and returns processes.

* Address customer inquiries and resolve issues promptly and professionally.

* Coordinate with the logistics team to ensure timely delivery and handling of returns.

* Follow up on returned orders to ensure customer satisfaction and proper resolution.

* Stay updated on company policies and logistics procedures.

Requirements:

* High school diploma or equivalent.

* Proven experience as a tele caller or in a similar sales/customer service role.

* Basic computer skills and familiarity with Microsoft excel.

Job role

Work location

SCS-41, opp. PIMS Medical College and Hospital, Choti Baradari Part 2, Choti Baradari, Jalandhar, Punjab 144001 Chhoti Barandari 1, Jalandhar

Department

Customer Support

Role / Category

Customer Support - Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

Diploma

English level

Basic English

Gender

Any gender

Interview details

Interview mode

Online/Telephonic

About company

Name

Palak Stark

Address

SCS-41, opp. PIMS Medical College and Hospital, Choti Baradari Part 2, Choti Baradari, Jalandhar, Punjab 144001 Chhoti Barandari 1, Jalandhar

Job posted by Palak Stark

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