Front Desk Associate

We are seeking a dynamic and customer-oriented individual to join our team as a Travel Office Staff member. As part of our travel agency, you will play a crucial role in providing excellent service to our clients and ensuring smooth operations within the office.

Responsibilities:

1. Assist clients with travel inquiries, bookings, and reservations.

2. Provide personalized recommendations and advice to clients based on their preferences and budget.

3. Handle administrative tasks such as data entry, filing, and maintaining records.

4. Coordinate with airlines, hotels, and other travel partners to confirm bookings and resolve any issues.

5. Prepare and process travel documents, including tickets, visas, and travel insurance.

6. Keep abreast of industry trends, travel regulations, and updates to provide accurate information to clients.

7. Respond to client inquiries via phone, email, and in-person meetings in a professional and timely manner.

8. Collaborate with team members to achieve sales targets and deliver exceptional customer service.

9. Assist in marketing and promotional activities to attract new clients and retain existing ones.

10. Maintain a clean and organized office environment.

Join our team and embark on a rewarding career in the travel industry! Apply today with your resume and cover letter highlighting your relevant experience and skills.