IT Support Executive

Epsilon Petrochem

Panchvati Society, Jamnagar

₹20,000 - ₹30,000 monthly

Fixed

20000 - ₹30000

Earning Potential

30,000

Work from Office

Full Time

Min. 2 years

Basic English

Job Details

Interview Details

Job Description

  • Key ResponsibilitiesIT Support & InfrastructureProvide day-to-day IT support for desktops, laptops, printers, scanners, and network devices
  • Troubleshoot hardware, software, email, and internet-related issues
  • Maintain system backups, antivirus updates, and basic cybersecurity practices
  • Coordinate with external IT vendors for hardware repairs and AMC services
  • Manage user access, system permissions, and data security policies
  • ERP Coordination & OperationsAct as the primary point of contact for ERP-related issues and user support
  • Coordinate with ERP vendors/consultants for implementation, upgrades, and bug fixes
  • Assist in ERP module usage such as Accounts, Inventory, Purchase, Sales, Production, and HR
  • Ensure accurate data entry and process compliance across departments
  • Support users with ERP training, documentation, and SOPs
  • Monitor ERP reports, dashboards, and data accuracy
  • Assist management in extracting MIS reports from ERP
  • Process Improvement & DocumentationIdentify process gaps and suggest ERP-based automation improvements
  • Maintain IT and ERP documentation, user manuals, and SOPs
  • Support new system rollouts, integrations, and digital initiatives


Job role

Work location

Shri Hari Building, Pandit Nehru Marg, Patel Colony, Jamnagar, Gujarat, India

Department

IT & Information Security

Role / Category

IT Support

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

Education

Graduate

English level

Basic English

Gender

Any gender

About company

Name

Epsilon Petrochem

Address

Shri Hari Building, Pandit Nehru Marg, Patel Colony, Jamnagar, Gujarat, India

Job posted by Epsilon Petrochem

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