Customer Support Executive

We are looking for enthusiastic and dedicated Customer Support Executives to join our Chat Process team. This is a great opportunity for freshers who have good typing skills and a passion for helping customers.

• Key Responsibilities:Handle customer queries through live chat in a professional and timely manner
• Provide accurate information regarding products, services, and policies
• Resolve customer complaints and ensure customer satisfaction
• Document customer interactions in internal systems
• Escalate unresolved issues to the appropriate department when needed
• Maintain a positive, empathetic, and professional attitude toward customers at all times