Store Manager

Apna Mart

Parsudih, Jamshedpur Region

₹13,000 - ₹16,000 monthly

Fixed

13000 - ₹16000

Earning Potential

16,000

Work from Office

Full Time

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

113 applicants

Benefits include: PF, ESI (ESIC)

Job Description

Job Title : Store Manager

Location: Jamshedpur, Jharkhand


About Us:-

Apna Mart is leading Retail Grocery Store and we are committed to delivering exceptional customer service and maintaining high operational standards across our stores.


Overview: We are seeking a dynamic and experienced Store Manager to oversee operations at our retail location. The ideal candidate will have a proven track record in retail management, exceptional leadership skills, and a passion for customer service. This role requires someone who can drive sales, manage staff effectively, and maintain high operational standards.


Roles & Responsibilities:

  • Oversee daily operations of the store, ensuring smooth and efficient workflow.
  • Set and achieve sales targets and goals, while maintaining profitability.
  • Recruit, train, and manage a team of retail staff members.
  • Create and implement strategies to maximize sales and customer satisfaction.
  • Monitor inventory levels and ensure stock availability.
  • Maintain high standards of store presentation and cleanliness.
  • Handle customer inquiries and concerns, resolving issues promptly.
  • Conduct regular performance evaluations and provide feedback to staff.
  • Ensure compliance with company policies and procedures.
  • Collaborate with senior management on strategic initiatives and marketing campaigns.


Skills Requirements:


  • Proven experience as a Store Manager or similar role in retail.
  • Strong leadership and managerial skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work flexible hours, including evenings and weekends.
  • Proficiency in MS Office; familiarity with retail management software is a plus.
  • Ability to motivate, guide, and support employees, fostering a positive work culture.
  • Addressing staff and customer conflicts with professionalism and empathy.
  • Ensuring staff is properly trained on company policies, customer service, and product knowledge.
  • Assigning tasks to team members according to their strengths and areas of expertise.
  • Clear and effective communication with customers, staff, and vendors.
  • Quickly addressing and resolving customer issues or dissatisfaction.
  • Ensuring excellent service to shoppers, resolving complaints, and maintaining a customer-first attitude.
  • Overseeing stock levels and ordering processes to ensure the store is well-stocked with the right products at all times.
  • Managing in-store promotions, product placement, and ensuring products are easily accessible and well-stocked.

Job role

Work location

Pramath Nagar, Parsudih, Jamshedpur, Jharkhand 831002 Parsudih, Jamshedpur Region

Department

Retail & eCommerce

Role / Category

Retail Sales & Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Graduate

Past role/category experience

Retail Sales & Operations, Stores & Material Management

Skills

Grocery Sales, Ecommerce Sales

English level

Good (Intermediate / Advanced) English

Age limit

18 - 40 years

Gender

Any gender

About company

Name

Apna Mart

Address

Pramath Nagar, Parsudih, Jamshedpur, Jharkhand 831002 Parsudih, Jamshedpur Region

Job posted by Apna Mart

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