Store Manager
Apna Mart
Store Manager
Apna Mart
Parsudih, Jamshedpur Region
₹13,000 - ₹16,000 monthly
Fixed
₹13000 - ₹16000
Earning Potential
₹16,000
Job Details
Interview Details
Job highlights
113 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Job Title : Store Manager
Location: Jamshedpur, Jharkhand
About Us:-
Apna Mart is leading Retail Grocery Store and we are committed to delivering exceptional customer service and maintaining high operational standards across our stores.
Overview: We are seeking a dynamic and experienced Store Manager to oversee operations at our retail location. The ideal candidate will have a proven track record in retail management, exceptional leadership skills, and a passion for customer service. This role requires someone who can drive sales, manage staff effectively, and maintain high operational standards.
Roles & Responsibilities:
- Oversee daily operations of the store, ensuring smooth and efficient workflow.
- Set and achieve sales targets and goals, while maintaining profitability.
- Recruit, train, and manage a team of retail staff members.
- Create and implement strategies to maximize sales and customer satisfaction.
- Monitor inventory levels and ensure stock availability.
- Maintain high standards of store presentation and cleanliness.
- Handle customer inquiries and concerns, resolving issues promptly.
- Conduct regular performance evaluations and provide feedback to staff.
- Ensure compliance with company policies and procedures.
- Collaborate with senior management on strategic initiatives and marketing campaigns.
Skills Requirements:
- Proven experience as a Store Manager or similar role in retail.
- Strong leadership and managerial skills.
- Excellent communication and interpersonal abilities.
- Ability to work flexible hours, including evenings and weekends.
- Proficiency in MS Office; familiarity with retail management software is a plus.
- Ability to motivate, guide, and support employees, fostering a positive work culture.
- Addressing staff and customer conflicts with professionalism and empathy.
- Ensuring staff is properly trained on company policies, customer service, and product knowledge.
- Assigning tasks to team members according to their strengths and areas of expertise.
- Clear and effective communication with customers, staff, and vendors.
- Quickly addressing and resolving customer issues or dissatisfaction.
- Ensuring excellent service to shoppers, resolving complaints, and maintaining a customer-first attitude.
- Overseeing stock levels and ordering processes to ensure the store is well-stocked with the right products at all times.
- Managing in-store promotions, product placement, and ensuring products are easily accessible and well-stocked.
Job role
Work location
Pramath Nagar, Parsudih, Jamshedpur, Jharkhand 831002 Parsudih, Jamshedpur Region
Department
Retail & eCommerce
Role / Category
Retail Sales & Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
Graduate
Past role/category experience
Retail Sales & Operations, Stores & Material Management
Skills
Grocery Sales, Ecommerce Sales
English level
Good (Intermediate / Advanced) English
Age limit
18 - 40 years
Gender
Any gender
About company
Name
Apna Mart
Address
Pramath Nagar, Parsudih, Jamshedpur, Jharkhand 831002 Parsudih, Jamshedpur Region
Job posted by Apna Mart
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