Front Office Manager

Role Summary

The Front Office Manager will be the first point of contact for parents, visitors, and stakeholders, ensuring smooth front desk operations, professional communication, and efficient administrative support.

Key Responsibilities

Manage front office operations and reception staff

Handle parent queries, walk-ins, and visitor management professionally

Manage incoming calls, emails, and official correspondence

Maintain visitor logs, gate passes, and records

Support school administration with documentation and reports

Ensure front office discipline, cleanliness, and confidentiality

Handle parent grievances politely and escalate when required

Eligibility & Skills

Graduate / Postgraduate (preferred)

2–5 years' experience in front office management

Excellent communication skills (English & Hindi)

Presentable personality with strong interpersonal skills

Proficient in MS Office

Ability to multitask and handle pressure

Preferred Qualities

Professional etiquette and confidentiality awareness