Operations & Admin Lead

Role Overview:

We are seeking a highly organized and proactive Operations & Admin Lead to oversee the day-to-day synergy between our production plant and delivery logistics. In this 2026-ready role, you will be responsible for the "full-loop" management of our facility—from recruitment and production planning to final-mile delivery and administrative compliance. You will act as the vital link between ground teams and management, ensuring all operations remain profitable, efficient, and aligned with company Standard Operating Procedures (SOPs).

Key Responsibilities:

• Team Leadership & HR: Oversee the full lifecycle of plant and delivery staff, including recruitment, training, and daily attendance management.
• Operations & Logistics: Direct production planning and quality management while tracking logistics, including empty bottle cycles and delivery team performance.
• Process Control (SOPs): Develop and enforce Standard Operating Procedures for all departments to ensure consistency and safety.
• Inventory & Procurement: Manage stock reporting (In & Out), handle local vendor payments, and execute purchasing for plant supplies.
• Technology & Reporting: Spearhead the implementation of RTCOM mobile applications for real-time ground tracking. Deliver "RR Reports" (3x daily) to provide management with transparent operational status.
• Administrative Oversight: Maintain documentation, manage local vendor relations, and track site-level profitability to ensure financial health.
• Issue Resolution: Act as the primary point of contact for resolving tickets from the Business Development (BD) team and handling local labor disputes.

Ideal Candidate:

• Proven experience in a supervisory role within production or logistics.
• Strong proficiency in office management software and real-time tracking apps.
• Exceptional multitasking skills with a "boots-on-the-ground" leadership style.