Customer Support Executive

Job Title: CRM Coordinator

Location: Kanpur

Company: Bnr Industries Pvt Ltd

Job Summary:

The CRM Coordinator will act as a bridge between the sales team, dealers, and internal departments to manage orders, resolve issues, and maintain strong relationships with dealers and customers.

Key Responsibilities:

• Coordinate orders and resolve customer/dealer issues with relevant departments.

• Build and maintain strong relationships with dealers.

• Ensure customer satisfaction and timely order processing.

• Communicate updates on orders and address concerns promptly.

• Provide support to the sales team by tracking dealer needs and feedback.

Qualifications:

• Experience in CRM or a similar role.

• Excellent communication and problem-solving skills.

• Proficiency in MS Office.

To Apply: Send your resume to career@fiticoindia.com.