NPA Collection Manager

Supercloud Private Limited

Shastri Nagar, Kanpur Region

₹15,000 - ₹30,000 monthly

Fixed

15000 - ₹30000

Earning Potential

30,000

Work from Office

Full Time

Min. 3 years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

18 applicants

Benefits include: Annual Bonus, PF

Job Description

  • Job Title: NPA Collection Manager – 3-Wheeler Finance
  • Educational Qualifications Graduate/Post Graduate in Finance, Business, or related field (MBA preferred).
  • Experience- 5+ years of experience in collections/recoveries in a leadership role managing multi-region portfolios.
  • Preference will be given to candidates from Banking or NBFC background only.


  • Job Description-


  • Design and implement national strategies for NPA recovery, ensuring alignment with the company’s goals and risk management policies.
  • Manage and lead a team of Collection Executives and Managers by setting clear performance targets and providing continuous training and guidance.
  • Supervise day-to-day operations of the recovery team across regions to ensure timely and effective recovery of overdue loans.
  • Oversee and support complex customer interactions and negotiations while maintaining a customer-centric approach in recovering overdue payments.
  • Provide regular reports on collection progress to senior management, including insights on portfolio performance, strategy effectiveness, and potential risks.
  • Conduct regular training programs for the collection team to enhance their skills in customer negotiation, compliance, field management, and efficient recovery techniques.
  • Monitor and improve agency performance, field visits, and skip tracing activities to maximize recoveries from NPA customers.
  • Ensure adherence to regulatory guidelines, company policies, and ethical recovery practices.
  • Coordinate with legal and repossession teams for recovery of high-risk or chronic NPA accounts related to 3-wheeler loans.
  • Analyze collection trends, bucket movement, and team productivity to drive continuous improvement.


Job role

Work location

120/71 Lajpat Nagar Kanpur Near Guru Nanak girls degree college Infront of Union Bank of India Shastri Nagar, Kanpur Region

Department

Banking / Insurance / Financial Services

Role / Category

Debt Collections / Recovery

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 3 years

Education

Graduate

English level

Good (Intermediate / Advanced) English

Age limit

18 - 35 years

Gender

Male

About company

Name

Supercloud Private Limited

Address

120/71 Lajpat Nagar Kanpur Near Guru Nanak girls degree college Infront of Union Bank of India Shastri Nagar, Kanpur Region

Job posted by Supercloud Private Limited

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