Telecaller

Job Overview:We are looking for a motivated and energetic Telecaller to join our team. The role involves making outbound calls, handling inbound inquiries, and promoting products/services to potential customers.

• Key Responsibilities:Make outbound calls to prospective customers to promote products/services
• Handle inbound calls and respond to customer queries
• Explain product features and benefits clearly
• Generate leads and set appointments
• Maintain a database of customer interactions
• Follow up with customers for closures or feedback
• Achieve daily/weekly/monthly call and sales targets
• Maintain a positive and professional attitude during calls
• Required Skills:Excellent communication and interpersonal skills
• Strong persuasion and negotiation abilities
• Basic computer knowledge (MS Office, CRM tools)
• Good listening skills and patience
• Ability to handle rejection and pressure