The Business Development Manager (BDM) in the e-commerce industry is responsible for driving business growth by identifying new opportunities, building strategic partnerships, and expanding market reach. The role involves developing and executing sales strategies, managing client relationships, and enhancing the company's online presence to boost revenue and brand visibility.

Business Development Manager (E-Commerce) Job Responsibilities

• Identify and pursue new business opportunities, including partnerships and clients.
• Develop and execute sales strategies to achieve revenue goals.
• Build and maintain strong relationships with key stakeholders and vendors.
• Analyze market trends and competitors to identify growth opportunities.
• Collaborate with marketing and product teams to enhance e-commerce strategies.
• Negotiate contracts and deals to maximize profitability.

Monitor and report on sales performance and market insights.

Key Account Manager (E-Commerce) Job Responsibilities

• Client Relationship Management: Build and maintain strong relationships with key e-commerce clients, ensuring high satisfaction and retention.
• Account Strategy Development: Create and execute tailored account plans to drive sales, growth, and profitability for key accounts.
• Revenue Growth: Identify upselling and cross-selling opportunities within assigned accounts to meet or exceed revenue targets.
• Platform Optimization: Collaborate with clients to optimize their presence on e-commerce platforms, including product listings, pricing, and promotions.
• Performance Monitoring: Track and analyze account performance metrics (e.g., sales, traffic, conversion rates) and provide actionable insights.
• Issue Resolution: Act as the primary point of contact for key accounts, addressing concerns, resolving issues, and ensuring smooth operations.
• Cross-Functional Collaboration: Work with marketing, logistics, and product teams to align strategies and deliver seamless client experiences.
• Market Insights: Stay updated on e-commerce trends, competitor activities, and customer preferences to provide strategic recommendations.
• Contract Negotiation: Manage contract renewals, terms, and pricing to maintain mutually beneficial partnerships.
• Reporting: Prepare and present regular performance reports and forecasts to clients and internal stakeholders.