Customer Support Executive

Civil Lines, Kanpur
This job has been expired

Job Requirements

Customer service

Enquiry management

Customer engagement

Grievance handling

Customer handling


Job Details

Graduate (Bachelor Degree)
English Level
Good English
Freshers can apply
Female Only
Second Floor, 13/391, Green Park, Civil Lines, Kanpur, Uttar Pradesh 208001, India, Uttar Pradesh - 208001

Job Description

JOB DESCRIPTION FOR CUSTOMER RELATIONSHIP EXECUTIVE Location: Green park, Civil Lines, Kanpur (U.P.) Experience: 0 to 1 Year Salary: 6k-10k per month as per the experience plus Incentives Up to 5K or more Qualification: MBA/PGDM Fresher and Experienced both About the Candidature: Young, vibrant and energetic aspirants, who have the fire to prove themselves and take up challenges to perform in a dynamic environment and are eager to learn the professional approach of the industry to shape their careers on the way are welcomed to contribute at Global Trade Plaza, Kanpur. Candidates, confident enough with good communication and interpersonal skills over the phone would be preferred by the company to grow their professional experience along with its business. Roles and Responsibilities: 1. Responsible for engaging with key customers by building and preserving trusting relationships. 2. Creating loyalty and driving revenue from existing customers by developing and executing contact strategies across multiple segments and all customer touch points. 3. Constantly identify opportunities to grow the customer base and build positive relationships with new clients. 4. Building and maintaining good relationships with key customers, Overseeing the relationship with customers handled by your team. 5. Resolving customer complaints quickly and efficiently. 6. Meeting with managers in the organization to plan strategically. 7. Understanding key customer individual needs and addressing these 8. Conducting business reviews using CRM programs. Skills Required: 1. Strong and Excellent communication skills in both English and Hindi (written as well as verbal) 2. Great interpersonal, communication, presentation and negotiation skills. 3. Should also be strategic and analytical when finding solutions to problems, to ensure maximum client satisfaction. 4. Has the calibre to perform in a dynamic environment and deliver KRA’s. 5. Ability and willingness to learn about products and services specifications and benefits. 6. Patient and friendly personality. 7. Good time-management skills. 8. Great interpersonal, communication, presentation skills. 9. Good negotiation skills. 10. Quick learner. 11. Knowledge of Microsoft excel, Microsoft word.

More about this Customer Support Executive job

Webixy Technologies is aggressively hiring for the job profile of Customer Support Executive at Kanpur in Civil Lines locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 8,000 INR and can go up to 15,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kanpur to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Only Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Kanpur at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 06-Dec-2023. For more details, download apna app and find Full Time jobs in Kanpur. Through apna, you can find jobs in 74 cities across India. Join NOW!

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