Hotel Staff

Some key points of the job are mentioned below:

Supervise and lead the banquet service team during setup, service, and breakdown of events.

Coordinate with the Banquet Manager, Kitchen, and Event Planning teams to ensure all event details are accurately executed.

Conduct pre-event briefings to communicate event details, service standards, and special requirements to staff.

Monitor staff performance and provide on-the-job training, guidance, and motivation.

Ensure that tables, buffet setups, and service stations are properly arranged and maintained throughout the event.

Inspect the event venue before and after functions to ensure cleanliness, organization, and readiness.

Handle guest requests or complaints promptly and professionally, ensuring complete guest satisfaction.

Assist in managing banquet inventory, including linens, glassware, and equipment, and report any shortages or maintenance needs.

Support daily venue operations, including preparation for upcoming events and coordination with other departments.

Uphold all safety, hygiene, and service standards as per company policies and regulations.