Generates sales by contacting potential and existing customers over the phone. 

Their responsibilities include: 

• Making sales: Generating leads, converting them into sales, and meeting daily, weekly, and monthly targets 
• Providing information: Informing customers about products and services and sharing details about their benefits. 
• Following up: Checking in with customers to ensure satisfaction and identify opportunities for upselling
• Managing customer feedback: Recording customer feedback and documenting customer concerns 
• Updating customer information: Maintaining a database of customer information and keeping it up to date 
• Keeping up with trends: Being aware of the latest industry trends 

Some skills and qualifications that are useful for a telecaller sales executive include strong communication skills, the ability to close sales, research skills, knowledge of CRM software programs and telephone systems, and creative thinking ability.