Service Delivery Manager
Kotak Mahindra Bank
Service Delivery Manager
Kotak Mahindra Bank
Not disclosed
Job Details
Job Description
Service Delivery Officer-RL-Emerging Market (RL-EM)-Branch Operations
JOB ROLE :
· Handling personalized service requests of customers.
· Generation of timely business MIS.
· Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
· Coordination with CPC/RPC/Investment desks for account opening of customers.
· Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT:
· Developing and maintaining banking relationships with a select group of high net worth customers
· Excellent communication skills with customer service orientation
· Courteous and polite.
· Good knowledge of Microsoft excels.
Understanding of banking norms and processes.
Job role
Work location
Hatnoli, 2128-Raigad-Anita Complex-Khalapur-Post Chowk-Hatnoli-Br-MAH, Ground Floor, Shop 3,4,5,6,7,8,13,14,15,16, Anita Complex, Plot No.Survey No. 2/291, 2/662/1 & 2/666/2, Taluka Khalapur, District -Raigad, Post Chowk,, Maharashtra, India
Department
Banking / Insurance / Financial Services
Role / Category
Banking Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
About company
Name
Kotak Mahindra Bank
Job posted by Kotak Mahindra Bank
This job has expired