Branch Head

Job Description of Branch heads

1) Responsible for timely opening of branch along with a guard and one staff every morning.

2) Conducting morning meeting as per the guidelines from CO (N) at sharp 9.00 am.

3) Discussion of Circulars/IOMs issued by CO (N).

4) Submitting daily work plan to Regional manager as per the guidelines.

5) Conducting morning team meeting to review and appreciate the team for target achievement in

each products.

6) Collecting of daily work plan from all branch staff and prioritize and allocate works among

staff.

7) Review/Compliance the customer complaints if any.

8) Recommendation and Sanctioning of ACR, Pending leave and other employee request of

employees.

9) Branch Manager to tally the gold loan packets at the day end as per the process laid down at

organization.

10)Responsible for planning and conducting weekly marketing activity for increasing footfall in

the branch.

11)Responsible for target allocation of all products to the branch staff well in time.

12)Review of NPA Recovery/Auction Identified accounts and ensuring meeting two NPA

customers daily.

13) Ensuring meeting at least two HNI customer everyday morning/evening so as to promote

company new products and offerings.

14) Monitoring office activity, including number of transactions, loan volume, sales volume etc.

15) Maintenance of important registers/Documents/ KYC in branches to ensure AUDIT and

statutory compliance.

16) Ensuring Systems and procedures for all daily activities in all dealings as per the guidelines of

Audit and CO (N).

17)Review of Spurious/Less Purity/ Fraud /Dacoity/Packet-Item- Missing / Police Seizure/

Insurance Claim cases.

18)Review the Progress of Legal cases pending if any.

19) Ensuring Safe custody of valuables and Surveillance over branch transactions.

20)Identify the training needs of the staff and ensuring the commencements of same.

21)Branch managers to conducts the quarterly physical verification of packets and submission of

the manager's certificate.

22) Proper record and track of IOM,s Rent agreements, renewal dues, Tax details, TDS, and Guard

Payments.

23) Maintaining and Supervising of IT infrastructures / Security measures / PC/ Printer/ Alarm

system/ Biometrics/UPS in the branch.