Customer Relations Executive

Pitambra Film & Production LLP

Ernakulam, Kochi Region

₹10,000 - ₹20,000 monthly

Fixed

10000 - ₹20000

Earning Potential

20,000

Work from Office

Full Time

Night Shift

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

9 applicants

Job Description

We are looking for a proactive and customer-focused Customer Relationship Executive (CRE) to manage student inquiries and provide accurate admission guidance. The CRE will act as a key point of contact between the consultancy and potential students/parents, ensuring a smooth and supportive admission journey.



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Key Responsibilities:


Welcome walk-in clients and handle phone, email, and WhatsApp inquiries professionally.


Understand student profiles and recommend suitable courses, colleges, or countries (as applicable).


Provide detailed information on admission procedures, documents, eligibility, and deadlines.


  • Schedule and coordinate counseling sessions with senior counselors or admission experts.

Job role

Work location

KTL Business center door no.66/5237, Imperial trade center MG ROAD ERNAKULAM Ernakulam, Kochi Region

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Convincing skills, B2C sales, Blended process, Communication, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Malayalam, Hindi

Gender

Any gender

About company

Name

Pitambra Film & Production LLP

Address

KTL Business center door no.66/5237, Imperial trade center MG ROAD ERNAKULAM Ernakulam, Kochi Region

Job posted by Pitambra Film & Production LLP

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