Customer Relations Executive
Pitambra Film & Production LLP
Customer Relations Executive
Pitambra Film & Production LLP
Ernakulam, Kochi Region
₹10,000 - ₹20,000 monthly
Fixed
₹10000 - ₹20000
Earning Potential
₹20,000
Job Details
Interview Details
Job highlights
Urgently hiring
9 applicants
Job Description
We are looking for a proactive and customer-focused Customer Relationship Executive (CRE) to manage student inquiries and provide accurate admission guidance. The CRE will act as a key point of contact between the consultancy and potential students/parents, ensuring a smooth and supportive admission journey.
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Key Responsibilities:
Welcome walk-in clients and handle phone, email, and WhatsApp inquiries professionally.
Understand student profiles and recommend suitable courses, colleges, or countries (as applicable).
Provide detailed information on admission procedures, documents, eligibility, and deadlines.
- Schedule and coordinate counseling sessions with senior counselors or admission experts.
Job role
Work location
KTL Business center door no.66/5237, Imperial trade center MG ROAD ERNAKULAM Ernakulam, Kochi Region
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Convincing skills, B2C sales, Blended process, Communication, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Malayalam, Hindi
Gender
Any gender
About company
Name
Pitambra Film & Production LLP
Address
KTL Business center door no.66/5237, Imperial trade center MG ROAD ERNAKULAM Ernakulam, Kochi Region
Job posted by Pitambra Film & Production LLP
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