Customer Relationship Manager

Ras Media And Entertainment Private Limited

Fort Kochi, Kochi Region

₹20,000 - ₹32,000 monthly*

Fixed

20000 - ₹30000

Average Incentives*

2,000

Earning Potential

32,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

151 applicants

Job Description

We are looking for an earnest relationship executive to initiate and nurture steady, mutually beneficial relationships with our clients. As a relationship executive, you should maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their objectives. You should also make use of CRM software to document your progress, which ought to be accessible to pertinent internal divisions. To be successful as a relationship executive, you should ensure alignment between our organization's objectives and each client's needs. Ultimately, an indispensable relationship executive will take ownership of their work, including their role in promoting clients' interests. Relationship Executive Responsibilities: Meeting with potential clients to gauge the utility and viability of prospective working relationships. Ensuring regular contact with existing clients to maintain our company's presence. Repairing disengaged or fractured relationships. Conducting in-depth needs assessments to better understand each client's requirements. Identifying a range of our offerings that could meet the goals and values of each client. Proposing and deliberating potential solutions in consultation with clients.

Job role

Work location

KTL Business Centre, 2nd Floor, Door No.66/5237, Imperial Trade Centre, MG Road, Ernakulam, Kerala - 682035 Fort Kochi, Kochi Region

Department

Sales & BD

Role / Category

Sales Support & Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Past role/category experience

Customer Support - BPO / Voice / Blended, Sales Support & Operations

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Malayalam, Hindi

Age limit

18 - 40 years

Gender

Any gender

About company

Name

Ras Media And Entertainment Private Limited

Address

KTL Business Centre, 2nd Floor, Door No.66/5237, Imperial Trade Centre, MG Road, Ernakulam, Kerala - 682035 Fort Kochi, Kochi Region

Job posted by Ras Media And Entertainment Private Limited

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