Customer Support Executive
ABC Talkies Private Limited
Customer Support Executive
ABC Talkies Private Limited
Ernakulam, Kochi Region
₹18,000 - ₹35,000 monthly*
Fixed
₹18000 - ₹30000
Average Incentives*
₹5,000
Earning Potential
₹35,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
102 applicants
Benefits include: Annual Bonus
Job Description
Job Title: OTT Support Executive (Fresher Role)
Location: Kochi, Kerala
Company: ABC Talkies
About the Role:
ABC Talkies is seeking enthusiastic and detail-oriented OTT Support Executives to join our team. This is an exciting opportunity for freshers passionate about films and the dynamic world of content streaming.
Key Responsibilities:
Assist in managing and updating content on the OTT platform.
Coordinate with internal teams for smooth content upload and metadata management.
Support social media teams in promoting OTT content across platforms.
Track and report on content performance and technical issues.
Stay updated with OTT trends and audience preferences.
Skill Requirements:
Excellent English speaking and writing skills are mandatory.
Proficiency in Hindi is a strong advantage.
Strong technical knowledge of Microsoft Excel and PowerPoint.
Exceptional organizational skills with keen attention to detail.
A genuine passion for movies across various languages and genres.
Must be currently based in Kochi.
Minimum 1 year of social media experience (internships and academic projects are acceptable).
Understanding of social media platforms and emerging trends.
Ability to work in a fast-paced environment and manage shifting priorities.
Strong teamwork, collaboration, and communication skills.
Familiarity with OTT platforms and content streaming trends is highly desirable.
A proactive attitude with a willingness to learn and take on new challenges.
Preferred Qualifications:
Bachelor’s degree in Mass Communication, Media Studies, or any related field.
How to Apply:
Interested candidates can send their updated resumes to [gp@abctalkies.com] with the subject line "Application for OTT Support Executive – ABC Talkies."
Job role
Work location
2nd Floor, Gregory Park, Eroor Rd, Kodamkulangara, Thrippunithura, Kochi, Kerala 682301 Ernakulam, Kochi Region
Department
Customer Support
Role / Category
Customer Support - Service Delivery
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
Video Editing, Data analysis, Film Editing, Presentation, Media research, Coordinating delivery times, Team communication, Non-Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
ABC Talkies Private Limited
Address
2nd Floor, Gregory Park, Eroor Rd, Kodamkulangara, Thrippunithura, Kochi, Kerala 682301 Ernakulam, Kochi Region
Job posted by ABC Talkies Private Limited
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