Customer Support Executive

ABC Talkies Private Limited

Ernakulam, Kochi Region

₹18,000 - ₹35,000 monthly*

Fixed

18000 - ₹30000

Average Incentives*

5,000

Earning Potential

35,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

102 applicants

Benefits include: Annual Bonus

Job Description

Job Title: OTT Support Executive (Fresher Role)

Location: Kochi, Kerala

Company: ABC Talkies


About the Role:

ABC Talkies is seeking enthusiastic and detail-oriented OTT Support Executives to join our team. This is an exciting opportunity for freshers passionate about films and the dynamic world of content streaming.


Key Responsibilities:


Assist in managing and updating content on the OTT platform.


Coordinate with internal teams for smooth content upload and metadata management.


Support social media teams in promoting OTT content across platforms.


Track and report on content performance and technical issues.


Stay updated with OTT trends and audience preferences.


Skill Requirements:


Excellent English speaking and writing skills are mandatory.


Proficiency in Hindi is a strong advantage.


Strong technical knowledge of Microsoft Excel and PowerPoint.


Exceptional organizational skills with keen attention to detail.


A genuine passion for movies across various languages and genres.


Must be currently based in Kochi.


Minimum 1 year of social media experience (internships and academic projects are acceptable).


Understanding of social media platforms and emerging trends.


Ability to work in a fast-paced environment and manage shifting priorities.


Strong teamwork, collaboration, and communication skills.


Familiarity with OTT platforms and content streaming trends is highly desirable.


A proactive attitude with a willingness to learn and take on new challenges.


Preferred Qualifications:


Bachelor’s degree in Mass Communication, Media Studies, or any related field.



How to Apply:

Interested candidates can send their updated resumes to [gp@abctalkies.com] with the subject line "Application for OTT Support Executive – ABC Talkies."



Job role

Work location

2nd Floor, Gregory Park, Eroor Rd, Kodamkulangara, Thrippunithura, Kochi, Kerala 682301 Ernakulam, Kochi Region

Department

Customer Support

Role / Category

Customer Support - Service Delivery

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Skills

Video Editing, Data analysis, Film Editing, Presentation, Media research, Coordinating delivery times, Team communication, Non-Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

ABC Talkies Private Limited

Address

2nd Floor, Gregory Park, Eroor Rd, Kodamkulangara, Thrippunithura, Kochi, Kerala 682301 Ernakulam, Kochi Region

Job posted by ABC Talkies Private Limited

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