Office Admin

Job Title:

Admin & Customer Relationship Executive

Company Name: Yeon LED LLP

Location: Aluva ( Kochi )

Salary: Best in Industry

Qualification: Any Degree / Diploma

Experience: Freshers / Experienced candidates can apply

Job Description:

We are looking for an Admin & Customer Relationship Executive to manage daily office coordination, customer communication, sales support, after-sales follow-up, inventory-related activities. The candidate should be active, responsible, and capable of handling both office and client coordination tasks efficiently.

Key Responsibilities:

1. Telecalling

Make outbound calls to potential and existing customers

Explain company products and services (LED screens, rentals, etc.)

Generate leads and follow up on customer inquiries

Coordinate with the sales team for order closures

Maintain daily call reports

2. Customer Relationship Management

Handle customer inquiries and provide accurate information

Maintain good relationships with clients

Follow up after sales for feedback and support

Handle customer complaints and coordinate with the service team

Ensure customer satisfaction

3. Administrative Responsibilities

Prepare quotations, invoices, and basic office documents

Maintain office records and customer database

Coordinate between departments (sales, service, accounts)

Schedule meetings and service visits

Support day-to-day Chennai office activities

4. After-Sales Coordination & Field Work

Coordinate with the service team for installation and maintenance

Track service status and updates

Ensure timely issue resolution

Maintain service reports

Visit client locations / sites when required

5. Inventory Management Support

Maintain stock records (LED panels, spare parts, accessories)

Track inward and outward materials

Coordinate with warehouse/store team

Update inventory records in system or Excel

Required Skills:

Good communication skills

Basic computer knowledge (MS Word, Excel)

Strong follow-up and coordination skills

Customer handling ability

Problem-solving attitude

Ability to multitask

Language Preference:

Malayalam

English

Hindi