Senior Commerce Business Architect

Commerce Business Architect

Job Title - Commerce Business Architect - Sr. Manager - ACS Song 

Management Level:  

Location: Kochi 

Must have skills: Digital Commerce Models (B2B/B2C),  

 Good to have skills: Composable Commerce principles (MACH, API-first, microservices, headless), Cloud Platforms & DevOps 

 Experience: 15+ years of experience is required 

Educational Qualification: Graduation (Accurate educational details should capture)  

Job Summary 

The Functional Commerce Architect acts as the strategic bridge between business objectives and technology execution for digital commerce initiatives. This role is responsible for designing, advising, and delivering scalable, innovative, and integrated commerce solutions—primarily in B2B, B2C and omnichannel environments. The architect works at the intersection of business strategy, digital experience, data, and technology, translating commercial objectives into actionable operating models, roadmaps, and solution designs. 

 Roles and Responsibilities 

• Advise clients on commerce strategy and transformation, covering B2B and B2C use cases ensuring alignment with business goals and digital transformation objectives. 

• Design future-state commerce operating models & design of functional architectures for digital commerce platforms, integrating best-of-breed components (e.g., CMS, PIM, OMS, payment systems). 

• Conduct workshops and discovery sessions with stakeholders to capture requirements, validate solution designs, and present strategic recommendations. 

• Translate business requirements into capability maps, roadmaps, and solution blueprints 

• Analyze and map client business processes, customer journeys, and technical landscapes to identify opportunities for optimization and innovation. 

• Ensure solutions are feasible, scalable, and integrate seamlessly with existing client systems (ERP, CRM, legacy platforms, etc.). 

• Serve as a trusted advisor, building long-term client relationships and acting as the client’s advocate within the organization. 

• Stay abreast of industry trends, emerging technologies, and best practices in digital commerce, and distill insights for clients and internal teams. 

• Lead the adoption of composable and headless commerce approaches to enable flexibility, scalability, and rapid innovation.  

• Contribute to business development, POVs, proposals, and client workshops 

• Stay up to date on commerce trends, platforms, and emerging topics (e.g. AI-enabled and agentic commerce)