Customer Relationship Manager

TM Consultancy

Kochi

₹15,000 - ₹25,000 monthly

Fixed

₹15000 - ₹25000

Earning Potential

₹25,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

41 applicants

Benefits include: Overtime Pay, Flexible Working Hours

Job Description

  •  Building and maintaining profitable relationships with key customers.
  • Overseeing the relationship with customers handled by your team.
  • Resolving customer complaints quickly and efficiently.
  • Keeping customers updated on the latest products in order to increase sales.
  • Meeting with managers in the organization to plan strategically.
  • Expanding the customer base by upselling and cross-selling.
  • Understanding key customer individual needs and addressing these.
  • Conducting business reviews using CRM programs.
  • Knowing your competition and strategizing accordingly.
  • A minimum of 3 years’ experience.
  • Excellent interpersonal and communication skills.
  • Proficient in all Microsoft applications.
  • Superior product knowledge.
  • A team player with leadership skills.
  • Maintain a positive attitude focused on customer satisfaction.

Job role

Work location

Kochi, Kerala, India

Department

Sales & BD

Role / Category

Telesales

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

English level

Basic English

Degree/ Specialisation

Any BAMS, Any BBM, Any BE/B.Tech, Any BBA, Any B.A, Any B.A (Hons.), Any Bachelor, Any B.Com, Any BBE, Any BBA (Hons.) (Atleast one)

Age limit

18 - 39 years

Gender

Any gender

About company

Name

TM Consultancy

Address

Kochi, Kerala, India

Job posted by TM Consultancy

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