Education Counsellor

Job Description

This is an exciting opportunity for a driven and motivated individual who wants to make a real difference in students lives. You will join a dynamic international team and be responsible for converting inquiries from students interested in studying abroad — including the UK, France, Australia, USA, Germany, Dubai, and other key destinations.

Your role will involve converting student inquiries into applications and ultimately enrolments to our global partner universities and institutions.

Key Responsibilities:

Handle inbound leads from students who have registered for or attended our events

Contact students via phone, email, and messaging platforms

Conduct face-to-face counselling sessions where required

Assess academic background and eligibility of enquiries/applications

Advise students on suitable study options based on academic profile and financial suitability

Attend education events (domestic and overseas)

Plan and execute recruitment trips in target markets

Process applications to partner institutions (Direct, UCAS, Online portals, or country-specific systems)

Manage your student application portfolio through regular follow-up

Forecast your application pipeline through CRM up to final enrolment stage for the operations team and partner institutions

Liaise with the Visa & Compliance Team to ensure ethical and compliant conversions

Self-manage and motivate to maintain strong student relationships throughout the cycle

Work towards targets and collaborate with the conversion team to achieve and exceed goals

Apply effective conversion techniques to meet enrolment targets

Ensure fast and timely responses to maximise conversion rates

Liaise with partner universities in a professional and timely manner

Understand entry requirements for studying in the UK, France, Australia, USA, Germany, Dubai, and other destinations (training provided)

Understand different admissions policies of partner institutions across multiple countries (training provided)

Work effectively within a team environment

Demonstrate cultural awareness when working with students, colleagues, and partners from diverse backgrounds