Holiday & Visa Consultant

• Manage UAE &Worldwide visa applications
• Handling of Tele sales, Implant operations
• Reservation of Hotels, Car bookings and Travel insurance
• Tour package / Leisure products making
• Airline Reservation, Ticketing, Preparation of complex itineraries,fares etc
• Dealing with Airlines and Suppliers for routine operations
• Customer Handling & Sales closing
• Keeping database of customer profiles
• Reporting events to Management
• Ensuring Management policies in routine functioning
• Addressing to Routine / Operational Grievances and complaints
• Responsible to ensure smooth handling of corporate accounts and passengers

Key Result Activities:

• Manage UAE and worldwide visa applications, ensuring complete documentation and timely submission.
• Coordinate with consulates, visa centers, and clients to ensure smooth processing.
• Provide clients with accurate visa guidelines, checklists, and travel advisories
• Create, modify, and quote holiday packages based on client preferences.
• Coordinate with international suppliers, DMCs, and partners to secure best rates.
• Handle Europe rail bookings, travel insurance arrangements, and special travel add-ons.
• Manage global hotel bookings using supplier portals and internal systems.
• Arrange car rentals, chauffeur-driven transfers, and airport meet & assist services.
• Handle VIP booking requirements with utmost confidentiality and precision.
• GDS Knowledge of Ticketing (Amadeus/Galelio Etc.)
• Support monthly product campaigns with timely follow-ups and lead management.
• Address client queries via phone, email, and walk-ins efficiently.
• Maintain accurate records, invoicing, and travel documentation.