Product Advisor

What you will do in this role:

•  
• Making outbound calls to Shaadi.com Members basis the leads provided offering the customers products 
• which would help them in their life partner search. 
• Following the defined sales process to convert free members into revenue paying customers. 
• Ensuring Call Disposition Comments are updated once the call is completed with all relevant details. 
• Making required number of calls for following up with Enquiries which are not converted. 
• Updating the details of follow-up in the system. 
• Meeting daily talk time Targets and Calls to be done. 
• Meeting Revenue Targets and ensuring Lead to Conversion Ratios are met.
• Appearing for periodic evaluations.
• Interfacing with walk-in customers (if assigned the task), explaining to them features of Shaadi.com/Centre and converting them to Premium Membership.
• Maintaining all documentation that pertains to the above responsibilities.

What you should have:

• 1 year of relevant experience Sales or Telesales.
• Strong negotiation and consultative selling skills.
• Effective communication skills- verbal and written.
• Clear diction and clarity in speech.
• Minimum Qualification HSC.

Brownie Points:

• Fluent in Malayalam and English