Business Operations Manager

Ernst & Young LLP ( EY India )


Not disclosed

Work from Office

Full Time

Min. 7 years

Job Details

Job Description

RC-Non-FS Internal Audit-ESG-Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY-Consulting - ESG-Manager

As part of our Consulting Enterprise Risk team, our clients look for EY’s expertise across the consulting solutions and specifically for engagements related to Internal Audit, Process compliance and reviews, SOX 404, ESG, TPRM, and, Developing Standard Operating Procedure manuals, and Enterprise Risk Management.

There really is no average day in this role, since every client will have multi-faceted challenges and a distinct business environment. What it means is that you’ll have an opportunity to learn and adapt to our clients’ cultures and contribute towards developing unique solutions that are tailored to individual engagements. Whichever industry or client you’re working with, you’ll have plenty of opportunities to expand your business network and transform yourself into a truly global professional.

The opportunity This is client-facing ESG role in a rapidly growing practice, where you’ll build client relationships with key stakeholders, including management executives for some of the most globally recognized brands. It makes this the perfect place to gain a deeper understanding of complex businesses transactions, all the while recommending solutions to some of the most pressing business challenges and process inefficiencies. You'll also team with our performance improvement professionals in multidisciplinary engagements, helping major global clients transform and sustain business performance. An additional focus of this team is leveraging emerging technologies like Robotics, AI, Advanced Analytics to enhance various solutions being provided to the client, and actively work in building multiple tools and assets for efficient and effective client delivery. By plugging into our market-leading global network, you'll gain the experience you need to become an exceptional Business Consulting professional.

Your key responsibilities

Solution growth and delivery

  • Lead and deliver the following indicative solution components: Sustainability strategy, reporting and assurance, Environmental, Social & Governance due diligence, Environmental Health & Safety (EHS) Management system design and implementation, Responsible sourcing and supply chain management, Climate change mitigation and adaptation
  • Conduct EHS Operational Audits, analyse EHS data and records to ensure the quality of implementation for EHS management systems
  • Set up a team of ESG analysts, assessors and ESG Analytics professionals
  • Thought leadership, research, exploring the business or macro-economic cases for ESG analysis and service offerings
  • ESG Assurance: Conduct ESG due diligence to screen entities and service offerings in ESG space
  • Good understanding of ESG principles, plans and issues adopted in the sustainable finance, investment decision-making process and ESG governance framework.
  • In depth analysis of ESG and global trends impact themes, its market potential and metrics that can be used to measure and report
  • Sustainability research and analysis of companies across multiple sectors on ESG indicators
  • Expertise in setting up the Centre of excellence for ESG
  • Accountable for revenue growth team expansion
  • Capability building based on the key ESG trends, development of in-house tools and accelerators
  • Documenting the best practices in ESG service offering and creating relevant collaterals
  • Research and analysis of companies across multiple sectors on ESG indicators including financial risk, corporate governance, environmental and social performance
  • Ensure & deliver desired quality levels across global engagements

Quality assurance

  • Independently manage client assignments with minimal supervision.
  • Manage multiple assignments and related project teams.
  • Coach/ train the team members on ESG specific engagements.
  • Meet quality guidelines within the established turnaround time (or allotted budget)
  • Constantly monitor project progress, manage risk and verify key stakeholders are kept informed about progress and expected outcomes.
  • Demonstrate application and solution-based approach to problem solving while executing client engagements and documenting working papers.
  • Anticipate and identify engagement related risks and escalate issues as appropriate on a timely basis.
  • Identify process gaps and accordingly provide recommendation in areas requiring improvement based on the client's business process and industry practice.

Skills and attributes for success

  • Exceptional command on spoken and written English.
  • Globally mobile and flexible to travel to onsite locations.
  • Highly analytical, organised and meticulous consulting skills.
  • Strong academic history (degree in Environment Science, MBA or similar work experience in similar industry, Big 4 preferred).
  • Proficient in MS-Office Suite, data analysis & validation.
  • Team player with strong interpersonal skills.
  • Ability to prioritize deliverables effectively in order to achieve optimum results.

To qualify for the role, you must have

  • More than 7 years of a “Big 4” or professional firm or professional industry experience in Sustainability / Responsible Sourcing / ESG mandates
  • Understanding of standards such as SASB, GRI, TCFD, CDP etc.
  • Experience in project management (scheduling, budgeting), contracting/ tendering is strongly preferred.
  • Strong academic history (MBA, Accounting, Engineering or similar). – Bachelor’s degree and above, with professional qualifications in ESG/EHS and Safety Management Systems, or related International Standards.
  • Strong multi-project management skills.
  • Skilled at collaborating, motivating and guiding high performance teams.
  • Cognitive problem-solving capabilities, quick decision-making skills and ability to handle complex situations with a calm demeanour.
  • Exceptional command on spoken and written English.
  • Globally mobile and flexible to travel to onsite locations.
  • Team player with strong interpersonal skills.
  • Ability to think differently and innovate.

Ideally, you’ll also be

  • Responsible for the performance and appraisal of direct reports, including training and developing necessary skill sets to enable them to grow in their careers.
  • Mentoring and coaching junior team members, enabling them to meet their performance goals and successfully grow their careers.

What we look for

  • A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
  • Opportunities to work with EY – exposure to ESG practices globally with leading businesses across a range of industries

What working at EY offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

  • Support, coaching and feedback from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Job role

Work location

Kochi, KL, IN, 682020 +1 more…


Environment Health & Safety

Role / Category

Community Health & Safety

Employment type

Full Time


Day Shift

Job requirements


Min. 7 years

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Ernst & Young LLP ( EY India )

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