Service Delivery Manager

Kotak Mahindra Bank Limited


Not disclosed

Work from Office

Full Time

Min. 1 year

Job Details

Job Description

Service Delivery Officer - NR-RETAIL NR-Regional sales

JOB ROLE : ·       Handling personalized service requests of customers. ·       Generation of timely business MIS. ·       Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. ·       Coordination with CPC/RPC/Investment desks for account opening of customers. ·       Managing complaints of customers and ensuring their resolution within TAT.    JOB REQUIREMENT: ·       Developing and maintaining banking relationships with a select group of high net worth customers ·       Excellent communication skills with customer service orientation ·       Courteous and polite. ·       Good knowledge of Microsoft excels. Understanding of banking norms and processes.

Job role

Work location

Kochi, 0592-Kochi-Kanaka Damodar-MG Road-Ernakulam-Br-KRA, Ground Floor & First Floor office unit (i) &(II) , KANAKA DAMODAR”, No.40/9702-UA,, Kochi, Kerala, India


Banking / Insurance / Financial Services

Role / Category

Banking Operations

Employment type

Full Time


Day Shift

Job requirements


Min. 1 year

About company


Kotak Mahindra Bank Limited

Job posted by Kotak Mahindra Bank Limited

This job has expired

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