Telesales Executive

Key Responsibilities

Outbound Sales Calls: Initiate calls to prospective and existing customers to introduce and sell holiday packages to destinations like Lakshadweep, Thailand, Malaysia, Vietnam, Bali, Maldives, Sri Lanka, and Dubai.

Lead Conversion: Understand customer preferences and convert inquiries into confirmed bookings by offering suitable travel packages.

Customer Relationship Management: Build and maintain strong relationships with customers through regular follow-ups and exceptional service.

Product Knowledge: Stay informed about all travel services, packages, pricing, and offers to effectively communicate with customers.

Feedback Collection: Gather customer feedback to improve service quality and identify new sales opportunities.

Qualifications and Skills

Experience: Minimum of 6 months in telesales, preferably in the travel and tourism industry.

Education: At least a 12th Pass qualification.

Communication Skills: Strong verbal communication and persuasive abilities in English.

Sales Skills: Ability to handle objections and close sales confidently.

Customer Focus: Excellent relationship-building abilities and a customer-centric approach.

Technical Skills: Basic computer proficiency.