Telecaller

Job Title: Telecaller – Outbound (Education Sector)

Organization: Kingston Educational Institute

Department: Admission & Marketing

Location: Kolkata

Employment Type: Full-Time

Job Summary:

Kingston Educational Institute is looking for a dynamic and result-oriented Telecaller for outbound calling to promote academic programs and generate admissions. The candidate will be responsible for contacting prospective students, explaining courses, and converting leads into admissions.

Key Responsibilities:

Make outbound calls to prospective students and parents from provided database.

Explain courses, admission process, eligibility criteria, and fee structure.

Generate and qualify leads for admission.

Schedule campus visits and counseling sessions.

Follow up regularly with interested candidates.

Maintain accurate records of calls and student details in CRM/Excel.

Achieve daily, weekly, and monthly admission targets.

Coordinate with the admission team for smooth conversion.

Handle basic student queries professionally.

Eligibility Criteria:

Minimum Qualification: Graduate (Any Stream)

Experience: 1–3 years in telecalling (Education sector preferred)

Freshers with good communication skills may also apply.

Required Skills:

Good communication skills (Bengali, Hindi & English preferred)

Convincing and negotiation ability

Target-oriented mindset

Basic computer knowledge (MS Excel, Email)

Positive attitude and team spirit

Salary & Benefits:

Fixed Salary + Attractive Incentives (Based on Admission Conversion)

Performance Bonus

Growth Opportunity within the Institute

Working Hours:

10:00 AM – 7:00 PM

6 Days Working