Back Office Manager

Key Responsibilities

• Operations & AdministrationManage daily back-office operations including documentation, data management, and internal coordination.
• Ensure timely processing of records, reports, invoices, and operational documents.
• Develop and implement standard operating procedures (SOPs) for back-office functions.
• Team ManagementSupervise, train, and manage back-office executives and support staff.
• Allocate tasks, monitor performance, and ensure productivity targets are met.
• Conduct regular reviews and provide feedback to the team.
• MIS & ReportingPrepare and maintain MIS reports, dashboards, and operational summaries.
• Ensure data accuracy, consistency, and timely reporting to management.
• Coordinate with finance, HR, legal, and operations teams for data requirements.
• Compliance & Process ControlEnsure adherence to company policies, internal controls, and regulatory requirements.
• Maintain proper documentation and audit readiness.
• Identify process gaps and suggest improvements for efficiency and cost control.

Skills

• Strong organizational and people management skills.
• Proficiency in MS Excel, Word, and reporting tools.
• Good analytical, documentation, and problem-solving abilities.
• Excellent communication and coordination skills.
• Ability to work under pressure and meet deadlines.