Business Development Manager (BDM)

Description

Job Title:Sales Development Representative (SDR) – BSG Academy

Location:Remote / Kolkata (Hybrid – if applicable)

Experience:0–2 years (Freshers with strong communication skills are welcome)

About BSG Academy- BSG Academy is an initiative by Chartered Accountants with Big 4 experience, focused on upskilling accountants and finance professionals for global opportunities. Our mission is to create industry-ready talent through practical training, real-world exposure, and strong mentorship.

Role Overview

We are looking for a highly motivated Sales Development Representative (SDR) to support our admissions and outreach efforts. This role is calling-focused and involves engaging with prospective students, understanding their needs, and guiding them through our programs.

Key Responsibilities

Make outbound and inbound calls to prospective students and leads.

Explain BSG Academy programs, courses, and value proposition clearly.

Qualify leads based on interest, eligibility, and readiness.

Schedule follow-up calls and counselling sessions with senior team members.

Maintain accurate records of calls, conversations, and lead status in CRM/Excel.

Handle basic objections and address queries related to courses, fees, and batches

Achieve daily/weekly call and conversion targets

Coordinate with the marketing and operations team for lead follow-ups

Provide feedback on lead quality and common student concerns

Required Skills & Qualifications

Excellent verbal communication skills (English & Hindi; regional language is a plus)

Confidence in speaking to students and parents over phone calls

Basic understanding of sales or customer interaction (training will be provided)

Ability to listen, empathize, and guide prospects

Organized, disciplined, and target-driven

Comfortable working with spreadsheets, WhatsApp, and basic CRM tools

Preferred (But Not Mandatory)

Experience in education sales, edtech, or telesales.

Knowledge of accounting, commerce, or finance background

Prior experience handling leads and follow-ups.