Center Manager
MyMD Healthcare Pvt. Ltd.
Center Manager
MyMD Healthcare Pvt. Ltd.
Barrackpur, Kolkata/Calcutta Region
₹17,000 - ₹27,000 monthly
Fixed
₹17000 - ₹27000
Earning Potential
₹27,000
Job Details
Interview Details
Job highlights
101 applicants
Benefits include: PF
Job Description
Key Responsibilities:
- Operational Management:
- Supervise and coordinate day-to-day activities in the OPD section.
- Ensure smooth patient registration, consultation, and billing processes.
- Monitor and optimize the appointment scheduling system for efficiency.
- Patient Experience:
- Address patient queries, complaints, and feedback promptly and professionally.
- Maintain high standards of customer service to enhance patient satisfaction.
- Ensure the OPD environment is clean, safe, and welcoming.
- Staff Supervision:
- Lead, train, and motivate the OPD staff, including receptionists, nurses, phlebotomist and support staff.
- Manage staff schedules, ensuring adequate coverage during peak hours.
- Conduct regular performance reviews and provide feedback to improve staff efficiency.
- Compliance and Documentation:
- Ensure adherence to healthcare regulations, safety protocols, and organizational policies.
- Maintain accurate records of patient visits, staff attendance, and operational reports.
- Prepare and submit regular reports on center performance to higher management.
- Inventory and Resource Management:
- Monitor and manage inventory, including medical supplies and office materials.
- Coordinate with vendors and procurement teams for timely replenishments.
- Ensure all equipment in the OPD section is functional and well-maintained.
- Crisis and Conflict Management:
- Handle emergencies or unexpected issues effectively and calmly.
- Mediate conflicts among staff or between staff and patients when necessary.
Qualifications:
- Education: Bachelor’s degree in healthcare management, business administration, or a related field.
- Experience: Minimum of 2-5 years of experience in healthcare operations or a similar managerial role, preferably in an OPD setting.
- Skills:
- Strong leadership and team management abilities.
- Excellent interpersonal and communication skills.
- Proficiency in healthcare software and MS Office applications.
Job role
Work location
West Bengal, Chakdah, Kalyani, Naihati Barrackpur, Kolkata/Calcutta Region
Department
Retail & eCommerce
Role / Category
Category Management & Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
Education
Graduate
Skills
Patient care, Lab tests, Patient appointments, Service Appointment Booking
English level
Basic English
Degree/ Specialisation
Any BHM, Any BBA, Any Bachelor (Atleast one)
Age limit
23 - 36 years
Gender
Any gender
About company
Name
MyMD Healthcare Pvt. Ltd.
Address
West Bengal, Chakdah, Kalyani, Naihati Barrackpur, Kolkata/Calcutta Region
Job posted by MyMD Healthcare Pvt. Ltd.
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