Customer Care Executive

Teleperformance

Salt Lake City, Kolkata/Calcutta Region

₹10,900 - ₹15,000 monthly

Fixed

10900 - ₹15000

Earning Potential

15,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

33 applicants

Benefits include: Overtime Pay, PF, Flexible Working Hours, ESI (ESIC)

Job Description

Interested Candidates can connect to HR Sujan (Contact Number: - 9038477914) or can reach to the given number only .


Email ID: - sujan.sarkar@teleperformancedibs.com


Greetings Kolkata!

TP welcomes you to be a part of our dynamic team!

Domestic voice process, Inbound

Location: Kolkata, Salt Lake sector v

**FRESHERS ARE ENCOURAGED TO APPLY **


About the Role:

We are seeking enthusiastic and customer-focused individuals to join our team as Customer Care Executives. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients via inbound calls and handle customer query.

Responsibilities:

  • Handling customer inquiries and resolving issues
  • Providing product/service information to customers
  • Meeting and exceeding customer satisfaction


Requirements:

  • Minimum 12th pass qualification
  • Fresher and experienced both can apply
  • Excellent communication and interpersonal skill in Odiya, Assamese, Bhojpuri, Maithili + Hindi/English
  • No leave requirement for upcoming 90 days
  • Looking for Immediate joiners only
  • Aadhaar should be linked with the candidates contact number


Shifts:

  • Rotational shift including night shift (for male candidates)
  • No night shift for Female candidates
  • Any 9 hour during 24x7
  • 6 working days with 1 rotational week off


Perks and Benefits: -

  • EPFO
  • ESIC
  • Flexible shifts
  • Language Allowances


Salary:

Hindi+Bengali

CTC 13K


English(Hindi+Bengali)

CTC 15K


Hindi+Bhojpuri

CTC 13K


English+Odiya

CTC 15K


Hindi+Odiya

CTC 14K


Assamese +Hindi

18K CTC


Assamese+English

18KCTC


Interview Rounds

1) HR round

2)Ops Round

3)Assessments.


Interested Candidates can connect to HR Sujan(9038477914)

or can reach to the given number only.


Job role

Work location

Smartworks Victoria Park, GN Block, Sector V, Bidhannagar, Kolkata, West Bengal, India Salt Lake City, Kolkata/Calcutta Region

Department

Customer Support

Role / Category

Customer Support - Non Voice

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

bpo, Telecalling, CSE, Domestic BPO, Customer queries, Customer Query Resolution, Voice Process

English level

Good (Intermediate / Advanced) English

Age limit

18 - 45 years

Gender

Any gender

About company

Name

Teleperformance

Address

Smartworks Victoria Park, GN Block, Sector V, Bidhannagar, Kolkata, West Bengal, India Salt Lake City, Kolkata/Calcutta Region

Job posted by Teleperformance

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