College Square

Kolkata

Kolkata/Calcutta Region

Sector 5

Responsibilites: Customer Care II Problem Solving

• Managing incoming calls and customer service inquiries
 • Provide information about products and services, take/cancel orders, and record details of complaints
 • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
 • Follow up to ensure that appropriate actions are taken on customer requests
 • Refer unresolved customer grievances or special requests to designated departments for further investigation

Customer Support

Department

Customer Support - BPO / Voice / Blended

Role / Category

Full Time & Part Time

Employment type

Day Shift

Shift

Any experience

Experience

12th Pass

Education

Basic Computer, Google Sheets, Telecalling - Customer Service

Skills

Basic English

English level

Computer/Laptop Ownership

Assets

Any gender

Gender

Skylight Consultants

Name

J1/12 GP Block, Sector V, Bidhannagar, Kolkata, West Bengal, India
Salt Lake City, Kolkata/Calcutta

Address

HR responded to 100% candidates in last 1 days

Basic Computer

Google Sheets

Telecalling - Customer Service

Customer Care Executive

Skylight Consultants is aggressively hiring for the job profile of Customer Care Executive at Kolkata in Kolkata locality. Kindly go through the FAQs below to get all answers related to the given job.

 1. How much salary can I expect as a Customer Care Executive in Skylight Consultants in Kolkata?
 
 Ans. You can expect a minimum salary of 15,000 INR and can go up to 35,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
 
 2. What is the eligibility criteria to apply for Customer Care Executive in Skylight Consultants in Kolkata?
 
 Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more <a href=/jobs/jobs-in-kolkata>jobs in Kolkata</a> to get hired quickly.
 
 3. Is there any specific skill required for this job?
 
 Ans. The candidate should have Basic English skills and sound communication skills for this job. 
 
 4. Who can apply for this job? 
 
 Ans. Both Male and Female candidates can apply for this job.
 
 5. Is it a work from home job? 
 
 Ans. Yes, it’s a work from home job and can be done online. You can explore and apply for other <a href="/jobs/work_from_home-jobs-in-kolkata"}>work from home jobs in Kolkata</a> at apna.
 
 6. Are there any charges or deposits required while applying for the role or while joining? 
 
 Ans. No work-related deposit needs to be made during your employment with the company.
 
 7. How can I apply for this job?
 
 Ans. Go to the <a href=https://l.apna.co/PK5ixuW9kTb>apna app</a> and apply for this job. Click on the apply button and call HR directly to schedule your interview.
 
 8. What is the last date to apply? 
 
 Ans. The last date to apply for this job is 27-Jan-2023.
 
		For more details, download apna app and find <a href="/jobs/-jobs-in-kolkata"> jobs in Kolkata</a>. Through apna, you can find jobs in 74 cities across India. Join NOW!

India

Responsibilites: Customer Care II Problem Solving

• Managing incoming calls and customer service inquiries
 • Provide information about products and services, take/cancel orders, and record details of complaints
 • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
 • Follow up to ensure that appropriate actions are taken on customer requests
 • Refer unresolved customer grievances or special requests to designated departments for further investigation


More about this Customer Care Executive job


Skylight Consultants is aggressively hiring for the job profile of Customer Care Executive at Kolkata in Kolkata locality. Kindly go through the FAQs below to get all answers related to the given job.

 1. How much salary can I expect as a Customer Care Executive in Skylight Consultants in Kolkata?
 
 Ans. You can expect a minimum salary of 15,000 INR and can go up to 35,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
 
 2. What is the eligibility criteria to apply for Customer Care Executive in Skylight Consultants in Kolkata?
 
 Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more <a href=/jobs/jobs-in-kolkata>jobs in Kolkata</a> to get hired quickly.
 
 3. Is there any specific skill required for this job?
 
 Ans. The candidate should have Basic English skills and sound communication skills for this job. 
 
 4. Who can apply for this job? 
 
 Ans. Both Male and Female candidates can apply for this job.
 
 5. Is it a work from home job? 
 
 Ans. Yes, it’s a work from home job and can be done online. You can explore and apply for other <a href="/jobs/work_from_home-jobs-in-kolkata"}>work from home jobs in Kolkata</a> at apna.
 
 6. Are there any charges or deposits required while applying for the role or while joining? 
 
 Ans. No work-related deposit needs to be made during your employment with the company.
 
 7. How can I apply for this job?
 
 Ans. Go to the <a href=https://l.apna.co/PK5ixuW9kTb>apna app</a> and apply for this job. Click on the apply button and call HR directly to schedule your interview.
 
 8. What is the last date to apply? 
 
 Ans. The last date to apply for this job is 27-Jan-2023.
 
For more details, download apna app and find <a href="/jobs/-jobs-in-kolkata"> jobs in Kolkata</a>. Through apna, you can find jobs in 74 cities across India. Join NOW!

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