College Square

Kolkata

Kolkata/Calcutta Region

Madhyamgram

“Presto” is a brand owned by ‘Mohan Impressions Pvt Ltd’ , a Company incorporated in 1995 and has been pioneer in the field of Personalised Gifts. We are based in Kolkata. 

Responsibilities:

Inbound Call/Chats II Good Communication
Inform customers about the company's products/services and offers
Manage large amounts of incoming phone calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Identify customer's needs and convince the customer to buy the product/service
Gain comprehensive product/service knowledge and clarify information wherever required

Customer Support

Department

Customer Support - BPO / Voice / Blended

Role / Category

Full Time

Employment type

Day Shift

Shift

Any experience

Experience

Graduate

Education

Customer service, Objection handling, Chat support, Outbound calling, Inbound calling, Customer onboarding

Skills

Good (Intermediate / Advanced) English

English level

Fluent in speaking Bengali, Hindi

Regional language

18 - 35 years

Age limit

Any gender

Gender

Mohan Impressions

Name

1st Floor, 79 New Jessore Road, Ganganagar, Opposite of Apanalay Housing Complex
Barasat

Address

HR responded to 100% candidates in last 1 days

Customer service

Objection handling

Chat support

Outbound calling

Inbound calling

Customer onboarding

Customer Care Executive

Mohan Impressions is aggressively hiring for the job profile of Customer Care Executive at Kolkata in Kolkata locality. Kindly go through the FAQs below to get all answers related to the given job.

 1. How much salary can I expect as a Customer Care Executive in Mohan Impressions in Kolkata?
 
 Ans. You can expect a minimum salary of 12,000 INR and can go up to 17,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
 
 2. What is the eligibility criteria to apply for Customer Care Executive in Mohan Impressions in Kolkata?
 
 Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more <a href=/jobs/jobs-in-kolkata>jobs in Kolkata</a> to get hired quickly.
 
 3. Is there any specific skill required for this job?
 
 Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 
 
 4. Who can apply for this job? 
 
 Ans. Both Male and Female candidates can apply for this job.
 
 5. Is it a work from home job? 
 
 Ans. Yes, it’s a work from home job and can be done online. You can explore and apply for other <a href="/jobs/work_from_home-jobs-in-kolkata"}>work from home jobs in Kolkata</a> at apna.
 
 6. Are there any charges or deposits required while applying for the role or while joining? 
 
 Ans. No work-related deposit needs to be made during your employment with the company.
 
 7. How can I apply for this job?
 
 Ans. Go to the <a href=https://l.apna.co/23wVakNEkTb>apna app</a> and apply for this job. Click on the apply button and call HR directly to schedule your interview.
 
 8. What is the last date to apply? 
 
 Ans. The last date to apply for this job is 29-Mar-2023.
 
		For more details, download apna app and find <a href="/jobs/-jobs-in-kolkata"> jobs in Kolkata</a>. Through apna, you can find jobs in 74 cities across India. Join NOW!

India

“Presto” is a brand owned by ‘Mohan Impressions Pvt Ltd’ , a Company incorporated in 1995 and has been pioneer in the field of Personalised Gifts. We are based in Kolkata. 

Responsibilities:

Inbound Call/Chats II Good Communication
Inform customers about the company's products/services and offers
Manage large amounts of incoming phone calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Identify customer's needs and convince the customer to buy the product/service
Gain comprehensive product/service knowledge and clarify information wherever required


More about this Customer Care Executive job


Mohan Impressions is aggressively hiring for the job profile of Customer Care Executive at Kolkata in Kolkata locality. Kindly go through the FAQs below to get all answers related to the given job.

 1. How much salary can I expect as a Customer Care Executive in Mohan Impressions in Kolkata?
 
 Ans. You can expect a minimum salary of 12,000 INR and can go up to 17,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
 
 2. What is the eligibility criteria to apply for Customer Care Executive in Mohan Impressions in Kolkata?
 
 Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more <a href=/jobs/jobs-in-kolkata>jobs in Kolkata</a> to get hired quickly.
 
 3. Is there any specific skill required for this job?
 
 Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 
 
 4. Who can apply for this job? 
 
 Ans. Both Male and Female candidates can apply for this job.
 
 5. Is it a work from home job? 
 
 Ans. Yes, it’s a work from home job and can be done online. You can explore and apply for other <a href="/jobs/work_from_home-jobs-in-kolkata"}>work from home jobs in Kolkata</a> at apna.
 
 6. Are there any charges or deposits required while applying for the role or while joining? 
 
 Ans. No work-related deposit needs to be made during your employment with the company.
 
 7. How can I apply for this job?
 
 Ans. Go to the <a href=https://l.apna.co/23wVakNEkTb>apna app</a> and apply for this job. Click on the apply button and call HR directly to schedule your interview.
 
 8. What is the last date to apply? 
 
 Ans. The last date to apply for this job is 29-Mar-2023.
 
For more details, download apna app and find <a href="/jobs/-jobs-in-kolkata"> jobs in Kolkata</a>. Through apna, you can find jobs in 74 cities across India. Join NOW!

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