Customer Care Executive

WORK FROM OFFICE

* Greetings from Smart Call Centre Solutions Pvt. Ltd. We are an International BPO Cum IT Company. We have an urgent requirement FOR FRESHERS as well as EXPERIENCED (Experienced candidates MUST HAVE EXPERIENCE IN INTERNATIONAL BPO VOICE ) With good Communication Skill In English for our International Voice Process.

Positions we are hiring for - Customer Care Executive(fresher & Experience both will be elligible)

 Customer Support (someone has experience in inbound calling )

SR.CCE(Someone who knows how to close calls for outbound International Calls ) 

Team Leaders(Someone who has hands- on experience in handling team in international process)

FRESHERS ARE ELIGIBLE FOR CUSTOMER CARE EXECUTIVE ROLE & CUSTOMER SUPPORT ROLE.

 FULL TIME NIGHT SHIFT – 9:30pm to 6:30am (CCE / SR. CCE /TL/ Customer Support)           

PART TIME EVENING SHIFT - 5:30PM to 9:45PM

DAY SHIFT- 11AM to 8PM

MORNING SHIFT- 7AM to 4PM

Eligibility –

1.  Ability to Speak In English Fluently (Mandatory) 

2. Education Minimum 12 Pass and Above 

3. Age Limit 18 to 45 Yrs  

4. Desired Candidate Profile: • Excellent Communication Skill • Willing to Work on Fixed Night Shift for US shift • Handling Inbound/Outbound Calls effectively.

5.Benefits – On -Spot Offer Letter Attractive Salary Packages (Fixed Salary + Unlimited Incentives) Excellent Career Growth Salary No Bar For Deserving Candidates Sundays fixed off with 2 Saturdays offs ( for CS department it is roster 6 days off in a month). Office located in Central Kolkata therefore excellent connectivity by buses & metro with almost whole Kolkata & nearby districts.

 ( SMART CALL CENTER SOLUTIONS PVT LTD - 16A Shakespeare Sarani , New B.K  Market Building , 6th Floor , Kolkata - 700071.(Nearest Metro – Rabindra Sadan and Maidan metro Station) 

Thanks & Regards,

Arnab (HR) - 7439860548