Customer Care Executive
Mervice Infotech Private Limited
Customer Care Executive
Mervice Infotech Private Limited
Salt Lake City, Kolkata/Calcutta Region
₹10,000 - ₹18,000 monthly
Fixed
₹10000 - ₹18000
Earning Potential
₹18,000
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
Fast HR reply
64 applicants
Benefits include: Flexible Working Hours
Job Description
- Handle inbound and outbound customer calls to resolve queries, complaints, and service requests professionally.
- Provide accurate information about company products/services and ensure high customer satisfaction.
- Maintain records of customer interactions and update data in the system regularly.
- Coordinate with internal teams for quick issue resolution and timely follow-ups.
- Achieve daily performance targets while delivering excellent service on behalf of Mervice Infotech Pvt. Ltd
Job role
Work location
J6, Street Number 25, near RDB Cinemas, GP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091, India Salt Lake City, Kolkata/Calcutta Region
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Domestic BPO, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Basic English
Gender
Any gender
About company
Name
Mervice Infotech Private Limited
Address
J6, Street Number 25, near RDB Cinemas, GP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091, India Salt Lake City, Kolkata/Calcutta Region
Job posted by Mervice Infotech Private Limited
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