Customer Relationship Manager

This role involves managing customer relationships from initiation to final closure, ensuring a smooth and professional experience at every stage. Responsibilities include end-to-end coordination with clients, understanding their requirements, providing updates, addressing concerns, and ensuring timely delivery of services or solutions.

The position requires regular updating of internal software systems with accurate client information, project status, communications, and follow-ups to maintain transparency and operational efficiency.

Effective communication is a key aspect, carried out primarily through WhatsApp and email, to share updates, clarify details, schedule discussions, and maintain consistent engagement with clients. The role demands strong organizational skills, clear written communication, responsiveness, and the ability to manage multiple clients simultaneously while maintaining high service standards.