Customer Support Executive

Customer Support Executive (Work From Home)

Company: S R Incorporation (Brand: Get Hemisphere)

S R Incorporation is an e-commerce company operating Direct-to-Consumer brands through its online stores. We are looking for a Customer Support Executive who can assist customers and ensure a smooth customer experience. The brand is Get Hemisphere

Job Responsibilities

• Handle customer queries through calls, chat, and email

• Assist customers with order tracking, refunds, replacements, and product information

• Maintain customer interaction records in the system

• Coordinate with internal teams to resolve customer issues

• Maintain polite and professional communication with customers

Requirements

• Good English communication skills

• Hindi speaking ability preferred

• Basic computer knowledge (MS Excel / MS Office)

• Laptop and stable internet connection required

• Freshers can apply

Working Hours

Monday – Friday: 10:00 AM – 7:00 PM

Saturday: 10:00 AM – 2:00 PM

Salary

Fixed Pay: ₹10,000 per month

Incentive: Up to ₹1,500 based on performance

Work Location

Work From Home / Remote PAN INDIA

Growth Opportunity

Candidates performing well may be offered a full-time role with ₹2,00,000 CTC.

Application Note

Immediate joiners preferred.