Customer Support Executive
The Skill Hub
Customer Support Executive
The Skill Hub
Rajarhat, Kolkata/Calcutta Region
₹14,500 - ₹20,000 monthly*
Fixed
₹14500 - ₹16500
Average Incentives*
₹3,500
Earning Potential
₹20,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
38 applicants
Benefits include: Overtime Pay, Annual Bonus, PF, Health Insurance, ESI (ESIC), 5 working days
Job Description
We are currently having openings in our Voice Process (L2) – 100% work from office.
With fixed salary & permanent hiring.
- Designation-
o Customer Support Associate (L2).
- Job Profile-
o Have to resolute customer’s query Voice Call
- Mandatory Criteria-
o Min HS Passed.
o Fresher &experienced both can apply
o Excellent verbal communication skill in English & Hindi without major MTI for Voice process
o Customer orientation.
o Ready to work in 24/7 Shifts
o No planned leave for upcoming 3 month after joining
o 9 hour of the day, 8 hrs. work and 1 hour break
o Should have a typing speed of 30WPM with 90% accuracy
- Interview Structure-
o HR round - General check. –
o Typing Test
o OPS round – General Check
o Voice Versant (V4 and above)
o PMAP
o Client Round – Video Call
· Payouts –
o Salary for minimum 6months experience candidate – 220,000 LPA, 16.200 K/Month.
o Fresher- 212,000 LPA, 15.603 K/ Month.
o Salary for Apprentice (Complete Fresher & doesn’t have any PF account)192,100 LPA, 16,008 k/Month.
o 100% fixed salary
o Pick up or drop for odd shifts
· Documents Required –
o Education Mark sheets
o Aadhar Card
o Pan Card
o Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)
Job role
Work location
DLF 2, C block, 4th floor. Rajarhat, Newtown, Opposite of TCS Gitanjali Park, Kolkata -700159 Rajarhat, Kolkata/Calcutta Region
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Customer support, Telecalling, Blended process, Domestic BPO, Call centre support, Customer care, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Oriya, Assamese, Hindi
Age limit
18 - 39 years
Gender
Any gender
About company
Name
The Skill Hub
Address
DLF 2, C block, 4th floor. Rajarhat, Newtown, Opposite of TCS Gitanjali Park, Kolkata -700159 Rajarhat, Kolkata/Calcutta Region
Job posted by The Skill Hub
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