Export Manager

An Export Manager is a professional responsible for overseeing and coordinating the export activities of an organization. They manage and direct the entire export process, from planning and organizing through to overseeing customer service and sales support.

Export Manager Core Responsibilities & Duties: Export Managers are responsible for the entire export process of the organization. This includes planning and organizing shipments and in some cases, they may be involved in sales duties such as market analysis and finding new export opportunities. They ensure that international shipping documents and laws are adhered to, oversee the customer service for export clients, and manage budgeting for shipments.

• Planning & Organizing – Coordinate overseas shipments with freight forwarders, compile required documentation for import/export processes, and ensure compliance with international shipping laws and standards.
• Marketing & Sales Support – Research export opportunities, evaluate potential for new markets, and pursue additional export sales leads.
• Customer Service – Attend to customer inquiries about export shipments, provide product information, and manage customer relations.
• Inventory Management – Monitor current inventory levels and coordinate with the supply chain team to ensure timely and accurate delivery of export product.
• Budgeting & Cost Control – Develop cost estimates for international shipments and manage freight costs, customs taxes, and other associated fees.
• Export Manager Skills & QualificationsAt least 5 years of relevant experience as an Export Manager or in a similar role
• Excellent knowledge of shipping documentation requirements and international trade regulations
• Understanding of supply chain management and logistics
• Strong project management and organizational skills
• Excellent communication, customer service, and interpersonal skills
• Proficient in MS Office and inventory management software
• Bachelor’s degree in international business, logistics, or a related field desirable