IT Executive

Urgently Require IT Executive And Dialer Support Executive

FRESHERS DO NOT APPLY.

STUDENTS DO NOT APPLY.

Monthly CTC ON OFFER: Maximum Rs 16000/-

WORK FROM OFFICE

Should be open for both Night shift and Day shift

IT with Dialer experience

Candidates should have minimum 3 Years experience as IT Executive

Candidate should have Firewall knowledge

APPLY ONLY IF YOU HAVE AT LEAST 1 YEAR OF EXPERIENCE IN MANAGING OUTBOUND DIALER SUCH AS LIVE VOX, GO AUTO DIAL, VICI DIAL, AVAYA, GENESIS OR FIVE 9.

CANDIDATES SHOULD BE WILLING TO WORK IN NIGHT SHIFT And Day shift both.

Responsibilities:

Meeting client / management defined KPIs and SLAs

Data / List Uploading in Dialer

Data reporting and management in Dialer

Real Time Analysis of Agents Performance

Creating various Performance Reports using MS Excel and Google Sheets

Well versed with MS Excel functionalities such as Pivot table, V-look up,

etc

Minimum Qualification Higher Secondary

1 to 2 Years of Dialler Experience (Live Vox / Five 9/ Vicidial / Go Auto

Dial / Genesys/Avaya etc) will be an added advantage

IT Responsibilities :

Should have working knowledge of Firewall and Router Swtich

Should have strong working experience in Hardware and Networking

Strong knowledge of IT infrastructure technologies, including operating systems, storage, and databases.

Proficiency in assessing and selecting tools and technologies based on business requirements and industry best practices.

Experience in deploying and integrating tools within complex IT environments.

Familiarity with cloud computing platforms and services.

Solid understanding of networking principles and protocols.

Excellent problem-solving and troubleshooting skills.

Strong communication and collaboration abilities.

Ability to work effectively in a fast-paced, dynamic environment.

Attention to detail and a commitment to delivering high-quality results.

Job Responsibilities

Develop and execute a comprehensive tools strategy to support the organization's IT goals and objectives.

Interested candidates can Email CV at hr1@bellovista.net or recruiter1@bellovista.net